From 1st February 2014, all credit transfers and direct debits made in the European Union are carried out according to the uniform requirements set out in the EU Regulation on the Single Euro Payments Area – SEPA (Reg. No. 260/2012).
The overcoming of national and cross-border differences in payment services is a significant step forward for the internal market but it means adjusting to new regulations.
Every company must have access to their customers’ IBAN thought the information does not always comply with the regulations, and exposes the seller to the risk of outstanding payments.
To help overcome this risk, Omniatel offers a customer registry update service in order to:
From a customer’s perspective, Ominatel’s customer care services include:
The process of telephone contacts (with the bank and / or with the customer) aims at finding:
Thanks to Omniatel’s information systems and web platform, the Purchaser is able to monitor the activities already pursued and those still underway in “real time”.